Towards the end of April Rejus received a call from one of our cleaning clients, distribution logistic providers Geodis, to inform us they were in need of an urgent response. We were informed that human waste has been left in a staff only area of the facility, and the area was in need of a quick and efficient specialist clean.
Rejus responded within an hour of recieving the enquiry, which was made on the same day as the incident. Acting quickly and following all safety measures regarding human waste, Rejus cleaned and disposed of the mess in line with health & safety regulations, making sure Geodis was ready for normal activity to resume.
As stated in our announcement article, we won a cleaning contract with Geodis in September of last year, and we’ve been providing this service with them ever since. This is the second time since then that Geodis has called on Rejus for this type of specialist cleaning, and we were happy to help both times. In both instances, Rejus responded and resolved the issue within an hour.
John Williams, Facilities Manager for Geodis’ Doncaster location, commented:
“On behalf of Geodis I would like to thank you and your team for the Rapid response you achieved yesterday 26th April in the late afternoon.
When we were informed by your onsite cleaning staff that our external Drivers Toilet had been abused by a driver and left a terrible mess which required specialist clearing and removal of offensive waste, Rejus again, responded within the hour and your operative who did an amazing job in cleaning this area up and enabling us to open the toilets again for staff to use.
Thank you for your ongoing dedication to this site in both the daily cleaning and emergency response to such situations your team do a great job and are a credit to Rejus Ltd.
I have been working with Rejus for a little over 6 months and I would have no hesitation at all, in recommending the cleaning service that Rejus provide, the whole team have exceeded my expectations.”
Thank you to John for the kind words and we look forward to continuing our work with the company.
Click here to learn more about our cleaning services.